How Trimble TMW.Suite TMS empowers one of Canada's leading logistics providers | Case study

For more than two decades, Tandet Logistics, one of Canada's top cross-border logistics firms, has maximized its operations with Trimble TMW.Suite TMS. The solution manages over 95% of their dispatch and load planning needs. TMW.Suite's integration with their onboard technology seamlessly provides drivers with critical information, like customs and load details, and ensures predictable, repeatable results. This comprehensive platform helps Tandet grow revenue, increase their asset pool, and reduce overhead.

The challenge

As one of Canada’s leading cross-border transportation and logistics firms, Tandent Logistics required a sophisticated TMS capable of seamless IT network and systems integration to maintain its competitive advantage. Exploring compliance solutions was also key to processing complex international business transactions.

The solution

Tandet implemented TMW.Suite TMS in 2001. Today the software, deployed on a .net platform, manages more than 95% of Tandet’s needs to streamline performance, adhere to regulations and grow revenue. TMW.Suite TMS’s integration to Tandet’s on-board ELD, telemetry and telematics solution has provided valuable workflow integration between dispatch and driver. From transmitting load information directly to drivers’ tablets to tracking arrivals and departures automatically, TMW.Suite TMS means productivity and efficiency.

TMW.Suite TMS’s adaptability has been decidedly advantageous for Tandet’s business needs on both sides of the US-Canadian international border in reducing data entry errors and lessening driver wait time and delays, all while meeting state, provincial and federal mandates. Drivers can retrieve quickly the data required for random information requests at customs.

Supporting data and documentation for transporting loads are readily accessible within the Tandet network; this includes complete integration to the Automated Commercial Environment (ACE) e-Manifest and the Advanced Commercial Information (ACI) systems.

The result

Nearly 20 years in, TMW.Suite TMS remains the “go-to” solution for load planning, dispatch and execution. Drivers have access to complete load data, including product detail, customs broker and border crossing information and precise customer site commentary. The result? Improvements in both time performance and vehicle operator satisfaction.

“Even after nearly two decades, TMW.Suite continues to evolve and influence our outcomes every day. In the last year we’ve experienced a 20% increase in revenue, a 15% increase in our asset pool and a 0% increase in overhead. The entire circle of service is constructed to Tandet’s own specifications, helping to ensure predictable, repeatable results on every dispatch.” – Corey Cox, The Tandet Group

Want to learn how TMW.Suite TMS can transform your operations? Contact our team for an in-depth consultation and demo.