CUSTOMER SUPPORT

Dedicated customer support

Your business never sleeps and neither does our support team. We're here to answer your questions to help ensure our solutions make your job easier.

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online self-service platform

My Transportation

If you're looking for answers, look no further than My Transportation.

This online self-service platform is built for existing customers, like you.

  • Articles and FAQs
  • Create support cases
  • Manage cases
visit my transportation

Transportation knowledge base

A self-help learning center for existing customers. Get your questions answered and grow your knowledge in one fast, user-friendly, customer-centric learning hub.

Search by product or app to:

  • Watch short training videos
  • Take interactive eLearnings
  • Earn credentials and certifications in Trimble products
  • Read product documentation and release notes
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Support emails and phone numbers

Open a support case now https://crmtransportation.my.site.com/service/login

By phone (for critical and high priority issues): (800) 663-0626

By email truckmatesupport@trimble.com

By phone (for critical and high priority issues): (800) 663-0626

By email innovativesupport@trimble.com

By phone (for critical and high priority issues): (800) 663-0626

By email: tmtsupport@trimble.com

By phone (for critical and high priority issues): (800) 663-0626

By email appiansupport@trimble.com

By phone (for critical and high priority issues): (800) 663-0626

By Email optimizationsupport@trimble.com

By Phone (for critical and high priority issues): (800) 663-0626

By Email edisupport@trimble.com

By Phone (for critical and high priority issues): (800) 663-0626; Follow the prompts for Suite, then listen to the prompts for EDI support

By email css@trimble.com

By Email totalmailsupport@trimble.com

By Phone (for critical and high priority issues): (800) 663-0626; Follow the prompts for Suite, then listen to the prompts for TotalMail

By email support@truckloadrate.com

By Email gpsupport@trimble.com

By Phone (for critical and high priority issues): (800) 663-0626; follow the prompts for Suite, then listen to the prompts for Microsoft Dynamics GP Support