Top Three Ways Carriers Can Benefit from Supply Chain Visibility

While supply chain visibility is of crucial importance for shippers, being able to track freight throughout its journey can also be beneficial for carriers. By leveraging the Trimble Freight Visibility platform in their operations, fleets can reach new levels of transparency, control and performance, including by:

1. Streamlining Freight Monitoring with AI-powered ETA Data

Too often, carriers spend a significant amount of time each day tracking shipment locations and then communicating those details to their shippers. With a powerful freight visibility platform, this is no longer a challenge. By integrating with your backend systems and core transportation data, Trimble Freight Visibility can drastically reduce the amount of time your teams spend manually tracking shipments, help increase on-time deliveries, and mitigate detention or demurrage fees. 

With precise, real-time GPS data and robust reporting, you can see exactly what’s moving on every transport and the real-time delivery status: ensuring you have accurate freight visibility at all times.

AI-enabled ETAs aggregate critical shipment data to deliver the industry's highest ETA accuracy, minimizing guessowrk and improving planning.

2. Improving Customer Service with End-to-End Freight Visibility

It is becoming more frequent that dispatchers and shippers need to know the ETA accuracy of a shipment down to the hour or minute in order to provide the best service to their customers. Trimble Freight Visibility’s seamless interface gives your team all the information they need to accurately report ETAs and mitigate risks such as proactive weather or traffic delays to delivery times.

Empowered with this information, your customer care team can proactively address any shipment issues before they become major concerns. This is one of the most significant supply chain visibility benefits for carriers.

3. Sharing Freight ETA Data for Enhanced Supply Chain Transparency

Not everyone across your organization or customer base needs to see all of your fleet’s shipment data. Our Freight Visibility technology enables you to share specific shipment information with custumers and other stakeholders via customizable notifications. Not only does this help build trust and transparency with your clients, but it significantly reduces check calls by up to 80%.

Through a robust set of notification options carriers can also stay informed even when you're on the go. Real-time alerts of potential delays allow you to focus on proactive exception management without the need for excessive phone calls and emails between drivers, transportation management teams and customers. This highlights the practical benefits of supply chain visibility.

Optimize your fleet performance with freight visibility technology

Interested in discovering how end-to-end visibility can be applied to your fleet’s operations? Contact us today to schedule a demo to learn how Trimble Freight Visibility can help empower you to make smarter decisions and improve the performance of your fleet.

*Performance metrics are based on EU market Transporeon user data. Actual results in the North American market may vary.