Trimble Arc Agent: One AI agent for transportation operations
Automate repetitive tasks to keep your transportation business moving. Trimble Arc Agent supports carriers and teams from order entry to customer support. Native to your workflows, Arc empowers teams to focus on exceptions, decisions and customer value.
Finally, AI that gets the work done
Transportation and logistics teams manage repetitive, high-volume work every day. Entering orders. Assigning transport. Monitoring shipments. Preparing negotiations. Managing exceptions. Answering routine customer questions.
These tasks are essential, but they take valuable time and attention that could be spent resolving critical issues, serving customers and improving operations.
Trimble Arc Agent changes that.
More than an AI assistant, Trimble Arc Agent is a single, governed AI agent integrated into your transportation and logistics workflows. It comes with ready-to-use skills that complete real operational tasks across carrier, shipper and logistics service provider operations—not just provide information or recommendations.
When your operation needs something more specific, our guided skill-building model helps turn your team’s expertise into reusable custom skills tailored to your workflows. No coding is required from your team.
Every action is logged. Exceptions are escalated to the right person. Decisions can be explained in plain language. Trimble Arc Agent handles the volume while your team remains in control.
How Trimble Arc Agent works
Ask
Ask Trimble Arc Agent to complete a task — from checking market rates and monitoring shipments to drafting documents, pulling reports, or managing records across your business systems. The AI agent takes it from there.
Act
Trimble Arc Agent completes the task within your predefined business rules, rates, permissions and governance. Every action is logged, so you always know what is happening across your operation.
Escalate
When something falls outside its scope, Trimble Arc Agent passes it to your team. Your team makes the decision. Trimble Arc Agent handles the volume.
Ask
Ask Trimble Arc Agent to complete a task — from checking market rates and monitoring shipments to drafting documents, pulling reports, or managing records across your business systems. The AI agent takes it from there.
Act
Trimble Arc Agent completes the task within your predefined business rules, rates, permissions and governance. Every action is logged, so you always know what is happening across your operation.
Escalate
When something falls outside its scope, Trimble Arc Agent passes it to your team. Your team makes the decision. Trimble Arc Agent handles the volume.
Your transportation workflows aren’t generic. Your AI agent shouldn’t be either.
Every transportation operation is unique, and the AI skills supporting it should be too. Trimble Arc Agent features a catalog of ready-to-use skills for common logistics workflows. With step-by-step guidance, your team can customize existing skills or create code-free new ones tailored to your business. Governed and tested before deployment, Trimble Arc Agent automates repetitive tasks while giving you complete visibility and control.
Built for trust
AI should help transportation teams move faster without adding operational risk. Built for enterprise logistics, Trimble Arc Agent provides automated power with governance, transparency and human oversight to keep your team in control.
Works within your rules
Trimble Arc Agent follows your policies, permissions and business rules before taking action.
Grounded in your data
It connects directly to your business systems and tools — from transportation and logistics platforms to CRM, finance, and productivity tools — ensuring every action and recommendation is based on verifiable, real-time data.
Protects your data
Your data stays secure and separate, with access controlled by your existing security settings.
Keeps people in control
When a task needs human judgment, Trimble Arc Agent asks. Your team stays in control of every important decision.
Watched, tested and proven
Each skill is tested before deployment and continuously monitored. Every action is logged and every decision can be explained, so you always know what Trimble Arc Agent did – and why.
Works within your rules
Trimble Arc Agent follows your policies, permissions and business rules before taking action.
Grounded in your data
It connects directly to your business systems and tools — from transportation and logistics platforms to CRM, finance, and productivity tools — ensuring every action and recommendation is based on verifiable, real-time data.
Protects your data
Your data stays secure and separate, with access controlled by your existing security settings.
Keeps people in control
When a task needs human judgment, Trimble Arc Agent asks. Your team stays in control of every important decision.
Watched, tested and proven
Each skill is tested before deployment and continuously monitored. Every action is logged and every decision can be explained, so you always know what Trimble Arc Agent did – and why.
What Trimble Arc Agent can do
Ready-to-use skills designed to reduce manual work across carrier, shipper and transportation operations, including:
*Available skills depend on the Trimble products and solutions your organization uses and the permissions assigned to each user. Contact our team to confirm which skills are available for your operation.
AI safety isn't a feature. It's the foundation every action Trimble Arc Agent takes is built on.
Pablo Pires
Head of AI Safety, Trimble
See Trimble Arc Agent in action
Tell us about your transportation operation and the workflows that require the most manual effort. We’ll show you how Trimble Arc Agent can work with your existing systems, support your team and help you identify the best place to start.
Frequently asked questions
Yes. Trimble Arc Agent is available today with a catalog of ready-to-use skills for transportation and logistics workflows. The skills you can access depend on the Trimble products and solutions your organization uses and your assigned permissions. Our team can also help you create custom skills tailored to your operation.
Trimble Arc Agent works across Carrier TMS products (Trimble TMS, TMW Suite, TruckMate), Transporeon and Enterprise and Forestry divisions. The specific skills available vary by product. See the skills catalog above for details.
General-purpose generative AI tools primarily create content or provide information. Trimble Arc Agent is designed to complete operational work within transportation and logistics workflows. It follows your business rules, role-based permissions and approval paths. Skills are tested before deployment and can escalate when human judgment is required. Every action is recorded in an audit trail.
While generative AI creates content and answers questions, agentic AI can plan, take action and complete tasks within defined boundaries. Trimble Arc Agent applies agentic AI to transportation and logistics workflows, automating operational work while keeping people in control of exceptions and important decisions.
An AI agent is software that can take action on your behalf rather than simply providing information or recommendations. It follows defined business rules to complete tasks while keeping people in control. Trimble Arc Agent is a single AI agent built for your entire transportation and logistics organization.
Rather than deploying separate AI agents for every task, Trimble Arc Agent uses a single AI agent with a growing catalog of skills. That means one place to work, one governance model, one audit trail and a consistent experience across every team and workflow in your organization.
Trimble Arc Agent operates within explicitly defined boundaries, logs every action and has defined escalation paths for anything outside its scope. It's built on Trimble's enterprise security infrastructure.
Yes. Our training and step-by-step guidance help you create custom skills tailored to your operation. No coding is required from your team.
Request a demo using the form above. Our team will contact you within one business day to understand your transportation workflows and identify the best place to start. We typically begin with one high-volume, well-defined workflow, demonstrate measurable value and then expand from there.
