One.

Set sensible, achievable goals and timelines for implementation. It’s important to realize that, though the ultimate objective of installing a new system is to save money or time and/or to improve customer service, sometimes the investment in dollars and time to make it happen can be significant. Be realistic.

Two.

Thoroughly understand the scope of the environment to be covered in the contract. Some companies don’t have a clear comprehension of their resources, their core competencies and corresponding needs or the level of service they will need from a vendor. Performing due diligence before your sign on the dotted line can prevent misunderstandings later. Another hint: Make sure your provider has a good relationship with the partners of other products for interfaces.

Three.

Get a complete buy-in from your internal staff. This is a critical part of performing due diligence. Expectations must be defined so that you don’t have your accounting team searching for the very cheapest applications and your safety team not using a solution to its fullest potential.

Four.

Match provider capabilities to your company profile. If you are a smaller carrier, look for a system that offers hardware and software that meet your core requirements.

Five.

Make sure you have the internal staff to properly implement the new solution. It is important that your staff members know this technology is not intended to eliminate jobs. Many companies that successfully implement new technologies find their people can often be assigned to other functions that may be even more critical to the efficient and profitable operation of your business.

Trimble Transportation is geared toward your success. Contact us for more information on how we can get you there.