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The Future of Maintenance is TMT SaaS

In an April 2021 report dissecting the global software as a service (SaaS) market, tech industry research repository ReportLinker noted a jump in sales from $225.6 billion in 2020 to $272.49 billion in 2021, with a prediction of $436.9 billion by 2025.

Clearly, businesses—finally on reset after many months of pandemic-related delays—are ready for products that surpass their current IT offerings for a better user experience and stronger outcomes. 

For Trimble customers, that application is TMT Fleet Maintenance or TMT Service Center SaaS—modern solutions developed to replace premise-based hardware and software and products that require minimal user effort but deliver maximum user benefit.

Why Conversion Makes a Difference

The ability to focus on shop operations rather than computer hardware and software upgrades is definitely one reason to consider a conversion. Too often maintenance software upgrades, though essential to keeping the fleet on the road, fall short in terms of IT priority (to accounting or dispatch issues, for example).

Staff turnover is another excellent reason to explore switching from an on-prem solution. The older Delphi system was unquestionably a strong product, but newer mechanics understand, are comfortable with, and usually prefer web solutions.

And then there’s outdated software and equipment. The value of investing in a new onsite operating system and hardware (costs that never drop) won’t hold a candle when compared with new options available within SaaS. 

All valid reasons that come down to a single crucial point: digital transformation to a web-based solution helps shops remain competitive and with concentration on a company’s primary business objectives and goals.

TMT SaaS Delivers

Simplicity—This browser-based tool lets users simplify their data needs with a one-time conversion that promises ongoing advantages. Trimble manages the environment: connectivity, upgrades, security and disaster recovery, as well as infrastructure enhancements and maintenance. End users experience little difference from their TMT Fleet Maintenance or TMT Service Center platform—it’s the same data arranged in a different manner.

Predictability—Customers can count on a single monthly fee for the software, maintenance upgrades, support and hosting.

Specialization—This includes an intuitive interface; touchscreen access; three mobile apps; an advanced reporting (SSRS) module that is implemented and activated immediately upon going live; access to the Trimble Parts Network (TPN), which consists of more than 1 million cloud-based parts and the Trimble Transportation technician Portal (TTP) a new interactive mechanic workstation; along with future enhancements and access to products.

Service—There’s no need for local installation and loading—all that’s required is reliable high-speed Internet service. Trimble does the rest.

Access When—and Where—You Need It

TMT SaaS means secure processing for file transfers (even custom jobs) and mobile communications with application programming interface (APIs) for external telematics. Protected, remote access is essential to management teams whose duties keep them moving throughout the shop or require travel to multiple job sites or working from home. 

Numbers Tell the Story

TMT SaaS tracks nearly 75,000 assets at present, not including service-center units. Customers are tracking an average of 900 assets each. And, each customer averages 15 employees using this software solution.

Summary metrics for units, project management, repair orders, tires, inspection reports, and warranty are included as are used for direct employee productivity, average-day down time, shop inventory values and warranty versus total maintenance. Solid performance metrics allow for relevant reports, which can be filtered to adapt the data for different shops or date ranges along with managing inventory, projects and costs.

Performance numbers count, too. These figures are invaluable. In the Azure TMT environment, customers are experiencing an average increase in speed of up to 24%.

Trimble uses commercial grade hosting, with high-availability internet connection. This, with an average uptime of 99.9%, means improved resources and outcomes.

Added together, TMT SaaS customers realize savings, in hours formerly spent on IT issues and in dollars.

Steps to SaaS

  • Visit the Trimble online estimator and in two minutes learn the TMT SaaS advantage

  • Request an Azure demo for your team from your Trimble sales representative. 

  • Convert. Once migration begins, customers reap the benefits of Advanced Reporting from Day One.

Checkmate

Current premise-based TMT customers can convert to TMT SaaS seamlessly. Today, Trimble offers a special bundle package featuring:

  • Discounted professional services

  • Unit-based pricing for a consistent monthly fee

  • More than two dozen web-based modules at no cost for a limited-time only. Modules include accounting and payroll interfaces, road calls, warranty recapture and much more.

The next move is yours. Contact us now.